This Maven is an award winning leader in healthcare, operational performance improvement and patient flow & hospital throughput specialist, mentor and coach that is a highly skilled cultural change authority that has been recognized by the International Nurses Association as a "Worldwide Leader in Healthcare" and "Top Nurse in Texas", has been described as the "catalyst for change" and sure to exceed expectations.
•Record review, preparation of report, teleconference, deposition & trial preparation, peer review - •Deposition Testimony without travel •Deposition Testimony requiring travel •Trial Testimony
Independent workforce recruiting and clinical consulting. Recruiting and sourcing of candidates based on attributes and specified needs of client facilities and organizations. Business development, new account acquisitions and management, marketing, promotion and social media management, contract negotiations, workforce development, training and coaching for success, networking and cultivation of positive business relationships.
EPIC conversion consultant
Responsible and accountable to all operational, fiscal and quality metrics for performance associated with the delivery of patient care on this department as well as being the hiring authority for my assigned areas, innovative problem solving, cost containment, departmental process and performance improvement, patient satisfaction, employee engagement, maintaining compliance and survey readiness, trauma and disaster planning, mentoring, coaching, employee relations, 24 hour accountability also with 80 direct report staff spanning the emergency department, wound care and marketing liaisons.
Responsible for supervision and operational oversight of this level III community hospital based emergency department.
Director Patient Care Services for Methodist Boerne Medical Center; HCA Healthcare Director Patient Care Services: Director of Patient Care Services in this free standing emergency facility in which i had 24 hour accountability and responsibility for the facility operations of the emergency department, laboratory, radiology, CT and Ultrasound departments, EMS Relations, Physician Relations, Pharmacy, Community Outreach, budget and resource management, Accounts Payable for the facility, Payroll, Time and Attendance, Policy review, revision and creation, employee performance evaluations, hiring authority for my facility, disciplinary action leading up to and including termination, root cause analysis participation, employee dispute process panel participant for human resources department that heard and gave recommendations on employee grievances, CMS survey readiness and preparation for deficiency free survey, Employee Engagement, Patient Satisfaction, New Service Line development, established and developed affiliations with local colleges to host clinical rotations for the students of laboratory sciences and with the high school students to host clinical rotations for HOSA students for their clinical rotations, and developed and successfully launched the 5013c volunteer program to legally conduct fundraising activities for local charities and they were called the "Boerne Blue Birds", coaching and mentoring staff, developing leadership team, exceeded all metric categories for my facility achieved first time in South Texas division history results within HCA when my facility ranked top ten in every metric category for performance and won the 2011 Special Category Excellence in Patient Care Award for overall outstanding performance from the Studer Group and maintained 96 to 99% overall patient satisfaction, also won the 2011 Patriot Award and the 2011 Above and Beyond Award from the US Armed Forces ESRG for leadership and support of active duty military.
Level III Emergency Department, 65K visits per year, Average 1150 EMS visits per month, 115 FTE's, Chest Pain Accredited, Stroke Certified, Successfully decreased ALOS in Fast Track by 50% and 70 minute decrease in main treatment area, decreased LPMSE's to a current 1.6%. Decreased HOLD HOURS by 66%, Budget Neutral decrease in nurse to patient ratio, ZERO Departmental Vacancies, Traveler and Agency FREE by October 1st, 2010.
Assistant Nurse Manager and Relief House Supervisor: in this 500+ bed acute care hospital where is was responsible for the shift operations on my high volume, rapid turn over medical and surgical floor, responsible for delivery of care, assignments, eveluations of my direct report staff, patient swatisfaction which improved to >90% within 60 days of my date of hire, I investigated patient issues and concerns, maintained physician relations, staff engagement. Also worked as relief hourse supervisor at this facility as well as one of our sister facilities as needed.
Staff RN in the critical access emergency room, typically maintained a standard 3 to 4:1 nurse to patient ratio, working 1900 to 0700 full time also served as relief house supervisor as well.
short travel assignment working PCCU and MICU
Travel assignment working as a staff RN 48 hours per week in the MICU and CCU at this facility in the Bronx, New York which was another terrific experience in my career. Critical care nurse to patient ratio was 2:1 occassionally 3:1 when acuity would allow it.
short holiday travel assignmment for this cardiology practice in Terra Haute, Indiana
Worked as a travel RN in the Southwest General Hospital's ER in San Antonio, Texas
Worked per diem for the Silver Springs, Maryland branch at George Washington Hospital Center in DC. Worked MICU with a nurse to patient ratio of 2:1, I really enjoyed this experience with this facility and enjoyed the city.
Travel assignment working as a staff RN in MICU at Georgetown University Hospital in Washington, DC that was a great learning experience for me. nurse to patient ratio was 2:1 and they did a great job maintaining that ratio. Great group of people that work at this facility and I made friends that I still talk to today.
House Supervision in this 600+ Acute Care Community Hospital in Mesa, Arizona in which my primary role and responsibility was hospital wide patient flow and throughput. I interacted routinely with the medical director to engage hospitalist staff to facilitate discharges and transfers and overall movement throughout the facility. This opportunity required constant troubleshooting of bottlenecks and operational interventions, I also oversaw the intake of patients from the outreach program, supervision of hospital staffing and bed placement staff, routinely met with departmental leadership to review staffing levels and make decisions regarding shifting of resources to optimize bed availability and patient flow. I also supervised and completed performance evaluations of my direct report staff. Also worked as relief house supervisor at our sister facility Banner Gateway as needed.
Travel Assignments generally 13 weeks in nature in adult critical care areas. ICU, ED and Intermediate levels of care.
Critical care RN Travel assignment working in the Coronary Care Unit (CCU) in this world renouned level one traume teaching facility where I completed two different assignments both in CCU and during these assignments I worked 1900 to 0700 and maintained a nurse to patient ratio of 2 to 3:1 when acuity would allow we occassionally went to 4:1 but this only occurred on two occassions during my time on assignment. Incredible staff that taught me alot about teamwork that I have only seen one time since.
Supervision of daily operations for 300 bed inner city hospital in Baltimore and direct report staff RN’s, PCT’s and Unit Clerks, chief retention officer for my department, 24 hour accountability, and peer counseling. • Successfully facilitated and supervised the growth of the Registry Float Pool Program at Maryland General Hospital. • Directly negotiated with local per diem agencies and travel companies to reduce “bill-rates” and orientation costs with resulted in huge monetary savings for the hospital. • Balanced multi-million dollar budget, resulting in impressive annual savings of greater than $300,000 in annual casual labor costs for the hospital. • Managed travel contract negotiations and travel RN staff for the hospital with a proven record for meeting budget or positive savings. • In conjunction with my Administrative Director wrote and implemented a budget plan to save the hospital $5.1 million dollars over a 3 year timeline through the reduction of travel and casual labor. • Reorganized and Re-Structured the Resource Float Pool Program. • Designed service development plans and conducted operational assessments to increase patient through-put and patient satisfaction scores. • Counseled staff on defining career and work related goals and objectives. • Creation and implementation of policies and procedures focused on the defining of goals and to ensure the delivery of optimal patient care. • Multi-location project management. • Policy and procedural review and revision to promote operational excellence.
This is an amazing facility that I worked only on a per diem basis while working a full time job for a sister facility and my float specialty areas were medical ICU, surgical ICU, PACU and the emergency department.
Travel RN on assignment in the Emergency Department 60 hour per week 13 week assignment
Developed and launched an esthetic skincare practice on long island in new york. I was responsible for administration of Botox injections, dermal fillers such as Restylane, Cosmoderm, Cosmoplast, as well as overseeing the marketing, promotion, online and retail distribution of our signature skincare products and cosmetics.
Supplemental Staffing for local hospitals in adult critical care areas.
Travel RN though Fastaff, 17 intermittent assignments in MICU, SICU, CCU, PACU and ED
Travel assignment in St. Louis through Fastaff/US Nursing, 60 hour per week 13 week assignment floating MICU, IMC, Step-Down, Med-Surg, Ortho and Rehab
Travel RN on assignment through Fastaff, worked ICCU and step-down.
Responsible and accountable for the supervision of facility operations during the 1900 to 0700 shift for this 300 bed faith based community hospital, staffing for all of the facility patient care units, responded to all RRT/Code calls for recording and evaluation, problem solving for staff, responded to patient/visitor/physician issues or complaints, liaison between off shift staff and leadership. Also worked overtime ICU, CCU, TCU, PCCU, ED and Med-Surg regularly as full critical care float RN and was a house wide float. Consistently worked 48 to 60 hours per week.
2025
Master of Business Administration (MBA)
Bachelor of Science (BS)
Associate of Applied Science (AAS)
2013 - 2014
2010 - 2011
2000
1995
Creating a profile is quick, easy and free.
In today’s competitive business environment, expert interviews are essential for staying ahead in new and existing markets. Simply relying on data isn’t enough. It takes actionable insights from people with real-world experience to shape a successful product strategy. At Maven, we specialize in connecting companies with the right experts who provide the technical expertise needed to make faster, more informed decisions.
The product development landscape is evolving rapidly. According to a 2023 McKinsey report, companies that integrate expert interviews into their decision-making processes experience a 30% faster time-to-market and a 20% improvement in product success rates. However, one of the biggest challenges for product teams is gathering accurate, timely insights that can be trusted. Traditional research methods often lack the depth or specificity needed to understand niche markets, unique customer behaviors, or technical requirements.
A study by Forrester Research further underscores this point, revealing that 72% of companies struggle to gather actionable insights quickly enough to influence their product development cycles. This lag in decision-making can lead to missed opportunities, increased costs, and lost market share.
That’s where expert networks like Maven come in, giving businesses access to a global pool of experts with first-hand knowledge. These experts offer critical, real-time technical expertise, helping teams bridge knowledge gaps and fine-tune their product strategy for better results.
A senior director of product strategy recently shared their experience using Maven’s expert network:
“Maven provided an easy option to get our research moving forward. We can’t believe how easy it was to get these results!”
This testimonial highlights the power of expert interviews in accelerating product strategy. By connecting with specialists who have deep technical expertise, teams can move beyond surface-level research. These interviews provide insights into market trends, customer needs, and technical challenges, allowing product teams to adjust their strategies with precision.
Expert interviews are particularly useful for:
For companies exploring new markets or launching innovative products, basic research won’t cut it. In many cases, you need highly specialized technical expertise to answer detailed questions about the market, customer behavior, or product development. According to Harvard Business Review, companies that leverage technical expertise in their product strategy see a 25% increase in market adoption rates compared to those relying solely on internal research.
Maven connects your team with the experts who have walked that path before – those with experience in specific industries, regions, or technologies. This allows you to go beyond theory and gain insights grounded in real-world experience.
Incorporating technical expertise into product strategy is critical for making informed, strategic decisions. By leveraging expert insights, companies can streamline development, reduce risks, and gain a competitive edge in their industries.
Consider the case of a medical device company looking to expand into a new region. They needed to understand regulatory hurdles, hospital procurement processes, and physician adoption rates. By leveraging Maven’s expert network, they conducted targeted expert interviews with healthcare professionals and regulatory specialists, gaining insights that helped them adjust their product strategy. As a result, they reduced market entry time by six months and increased adoption rates by 15% in the first year.
Similarly, a SaaS company developing AI-driven analytics tools used expert interviews to refine their product offering. By engaging data scientists and industry leaders, they identified key usability concerns and feature gaps, leading to a 40% improvement in user satisfaction post-launch.
A separate study from Deloitte indicates that companies leveraging real-time expert insights see a 35% increase in decision-making efficiency, allowing them to outpace competitors and adapt to market shifts faster.
Maven’s expert network offers unparalleled access to thousands of professionals across diverse industries, ensuring that product strategy teams can:
Our Simple, Effective Process:
By streamlining the research process, Maven empowers product teams to move faster, reduce risk, and gain a competitive edge in an ever-changing market.
At Maven, we make it easy for product strategy teams to connect with the right experts at the right time. Whether you’re navigating a new market, evaluating product ideas, or trying to understand customer feedback, our network of experts is available to support your needs.
If you want to see how expert interviews and access to technical expertise can accelerate your team’s product strategy, we’d love to connect. Reach out to us today, and let’s discuss how Maven can help your team make smarter, faster, and more impactful decisions.
Sources:
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An open talent network is a powerful tool for businesses looking to optimize their workforce, reduce costs, and boost innovation.
In today’s rapidly evolving business landscape, companies are under constant pressure to innovate while managing costs efficiently. One effective strategy to achieve this balance is by leveraging an open talent network, which is an internal database that maps the expertise of current employees. By tapping into their own workforce’s knowledge and skills, businesses can unlock immense value, reducing reliance on external consultants and fostering a culture of innovation.
Companies spend significant amounts annually on external talent. For instance, the global contingent workforce management market was valued at $171.5 billion in 2021 and is projected to reach $465.2 billion by 2031, growing at a CAGR of 10.5%.
While external talent is sometimes necessary, many organizations overlook the rich reservoir of expertise within their own ranks. Implementing an internal expertise database offers several benefits:
An open talent network not only cuts costs but also fuels innovation. When employees collaborate across departments and projects, they bring fresh perspectives and insights that drive creative problem-solving. Companies with strong internal knowledge-sharing cultures are more likely to outperform their competitors in revenue growth. Benefits include:
Several enterprises have successfully harnessed their internal talent networks. For example:
To establish an effective open talent network, companies can:
As companies strive for agility and efficiency, open talent networks will become a cornerstone of modern workforce strategies. Organizations that harness the full potential of their internal talent will not only cut costs but also cultivate a culture of continuous learning, collaboration, and innovation. By adopting an open talent approach, businesses can future-proof their workforce, drive competitive advantage, and ensure they remain at the forefront of their industries. The question isn’t whether companies should leverage their internal expertise, it’s whether they can afford not to.
The post Unlock Workforce Potential with Open Talent Networks | Boost Efficiency & Innovation appeared first on Maven Research.
