This Maven is a an adaptable, innovative, and performance driven professional, primarily in the areas of HR business strategy, information technology, change management, business process improvement/re-engineering, consulting, and shared services.
With over 15 years of working in global, multinational environments in the UK, North America, Australia, and Asia, he has leadership experience in industries ranging from investment banking to energy. He also has extensive experience working with a range of stakeholders from junior staff to Managing Directors.
He has played key roles in several global strategic change management, and technology initiatives, and has led teams responsible for developing innovative solutions from concept, to implementation.
He has a passion for the innovative use of technology to achieve positive business goals, and one of his key strengths lies in bridging the understanding gap between the geeks and the suits. Equally as important he appreciates and evangelises the difference between invention and innovation
He has spoken at and chaired several international conferences in the areas of information technology, HRIS, and shared services
Ahumka Digital provides fixed price "Digitalisation as a Service (DaaS)" products for SME's. We have growing range of digital services from websites, to SEO, to Cybersecurity and more. We take care of the digital stuff so our customers can take care of their business Our vision is to re-invent the way SME's and individuals experience having an online presence. To provide customers with an experience, and a product that lives up to our ethos: Ahumka Digital - Digital Without Drama
www.livecybersafe.com Find out more at https://www.amazon.com/author/patrickacheampong If you think you're secure online and don't need this book, you REALLY need it! From keeping your kids and finances safe on the internet to stopping your business being held to ransom by cyber crooks, Cybersafe provides examples and practical advice on cybersecurity and how to stay safe online. The world of cybersecurity tends to be full of impenetrable jargon and solutions that are impractical for individuals and small businesses. Cybersafe the book aims to demystify the world of cybersecurity and make it easy to protect yourself online from increasingly sophisticated cybercriminals.
Hong Kong This innovative, and exciting role involves 'weaponising' the Employee Experience (EX) to help Zurich in the war for talent. By using data driven insights to measure the effectiveness of our EX and Service Delivery strategies I can measure and demonstrate the link between the EX and business outcomes. Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich's customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
Hong Kong's virtual yard sale. The best way to buy, sell, or rent stuff in Hong Kong
Primarily responsible for managing APAC HR projects including M&A transactions; International Branch office openings and closures; Technology strategy and implementation Notable Achievements • Project managed the APAC HR M&A stream of a global acquisition. Full integration of 8 countries in 7 months • Implemented the HR related aspects of the change from a China rep office to a full branch office • Implemented the HR aspects of the Securities division entity and license change, coming in USD200k under budget
www.eclipxi.com
Australia Project Manager responsible for implementing the SilkRoad HRIS suite at Objective Corporation. Also created a technology roadmap for HR.
Sydney, Australia www.parkingmaestro.com - Taking the stress out of parking Developed with the help of the iLab Germinate incubator Program (www.ilabaccelerator.com)
Sydney, Australia To find tools that can help your business succeed go to: www.expatpat.com/ tools Many SME's and entrepreneurs are busy running their businesses the best way they can to make them successful. However, many business owners have neither the time nor resources to identify whether they are optimising their use of technology, or whether their business processes conform to best practice. The result of this is missed opportunities to further enhance the value of their businesses, and to reduce their current technology overheads. Effective, and efficient systems allow businesses to deliver consistent results to clients, which is the best way to get them coming back for more, and to acquire additional clients through client referrals. Systematising a business really just comes down to looking at every task performed within your business from the initial customer enquiry right through to the end process of banking the cheque, and breaking each step down into small bite size pieces, allowing you to implement a system so anyone could do the job with minimal training effort. I help to enable the owners and managers of businesses to achieve all the benefits that derive from having effective business processes and technology employed within their business. I deliver to my clients - practical solutions that: • Identify and eliminate wasteful business process. • Significantly increase productivity by systematising standard business processes. • Reduce the overall cost of doing business. • Ensure business sustainability and improvement. • Introduce key measures of productivity. • Engage employees at all levels.
Australia Re-engineered business analysis and business process for NSW Department of Education Learning Management Business Reform project.
Responsible for leading and transforming the Pacific Zone shared services function. Shared services consisted of Payroll; Injury Management; Operations; HRIS & Reporting; International mobility; Compensation and Benefits
Responsible for formulating the transformation strategy for the delivery of People Services (HR Admin, payroll, systems) within Origin, and helping to implement that strategy. This included strategies for change management, organisation development, training, communications, branding, technology implementation, and process re-engineering.
Responsible for designing a strategy and business case for a global HR service model for Macquarie international benefits and payroll. This included recommending strategies for implementing changes globally, associated training, stakeholder change management and communication strategies. This role included researching the appropriate technology solutions for Business Intelligence, and Business Process Management for automating workflow.
Responsible for implementing and leading the Asia HR services function in Sydney and Mumbai to deliver a major reform in the way services were delivered in the region. This involved managing the associated change issues with the new service model in Asia; recruiting; training; organisational development; researching, recommending, and implementing the appropriate technology solutions; HR policy; strategic planning. I was also responsible for managing the Business Process Improvement team in re-engineering processes across the Asia region, and off-shoring the processes to Australia and Mumbai where relevant. Additionally, responsible for managing the HRIS function in delivering innovative technology solutions for the Asia region, as well as managing risk, regulatory (e.g. SOX), and internal audit.
Responsible for building and managing, an HRIS team in Asia, and for formulating HRIS strategy for the region. This included change and vendor management, as well as the introduction of new technologies, strategies, and methodologies to Asia HR.
Responsible for end user support; application design and development; management reporting; and user training for Human Resources.
Responsible for end user support, reinsurance market application development, vendor liaison and the creation and updating of documentation and new programming standards. Was also involved in development work on Lloyds Corporation market wide projects (e.g. Equitas), requiring interfacing between multiple platforms & multiple software applications.
Responsible for management reporting as well as application development for HR. In addition I was responsible for providing technical support and training for HR.
1988 - 1992
Bachelor of Science (BS)
Computer Studies
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In today’s competitive business environment, expert interviews are essential for staying ahead in new and existing markets. Simply relying on data isn’t enough. It takes actionable insights from people with real-world experience to shape a successful product strategy. At Maven, we specialize in connecting companies with the right experts who provide the technical expertise needed to make faster, more informed decisions.
The product development landscape is evolving rapidly. According to a 2023 McKinsey report, companies that integrate expert interviews into their decision-making processes experience a 30% faster time-to-market and a 20% improvement in product success rates. However, one of the biggest challenges for product teams is gathering accurate, timely insights that can be trusted. Traditional research methods often lack the depth or specificity needed to understand niche markets, unique customer behaviors, or technical requirements.
A study by Forrester Research further underscores this point, revealing that 72% of companies struggle to gather actionable insights quickly enough to influence their product development cycles. This lag in decision-making can lead to missed opportunities, increased costs, and lost market share.
That’s where expert networks like Maven come in, giving businesses access to a global pool of experts with first-hand knowledge. These experts offer critical, real-time technical expertise, helping teams bridge knowledge gaps and fine-tune their product strategy for better results.
A senior director of product strategy recently shared their experience using Maven’s expert network:
“Maven provided an easy option to get our research moving forward. We can’t believe how easy it was to get these results!”
This testimonial highlights the power of expert interviews in accelerating product strategy. By connecting with specialists who have deep technical expertise, teams can move beyond surface-level research. These interviews provide insights into market trends, customer needs, and technical challenges, allowing product teams to adjust their strategies with precision.
Expert interviews are particularly useful for:
For companies exploring new markets or launching innovative products, basic research won’t cut it. In many cases, you need highly specialized technical expertise to answer detailed questions about the market, customer behavior, or product development. According to Harvard Business Review, companies that leverage technical expertise in their product strategy see a 25% increase in market adoption rates compared to those relying solely on internal research.
Maven connects your team with the experts who have walked that path before – those with experience in specific industries, regions, or technologies. This allows you to go beyond theory and gain insights grounded in real-world experience.
Incorporating technical expertise into product strategy is critical for making informed, strategic decisions. By leveraging expert insights, companies can streamline development, reduce risks, and gain a competitive edge in their industries.
Consider the case of a medical device company looking to expand into a new region. They needed to understand regulatory hurdles, hospital procurement processes, and physician adoption rates. By leveraging Maven’s expert network, they conducted targeted expert interviews with healthcare professionals and regulatory specialists, gaining insights that helped them adjust their product strategy. As a result, they reduced market entry time by six months and increased adoption rates by 15% in the first year.
Similarly, a SaaS company developing AI-driven analytics tools used expert interviews to refine their product offering. By engaging data scientists and industry leaders, they identified key usability concerns and feature gaps, leading to a 40% improvement in user satisfaction post-launch.
A separate study from Deloitte indicates that companies leveraging real-time expert insights see a 35% increase in decision-making efficiency, allowing them to outpace competitors and adapt to market shifts faster.
Maven’s expert network offers unparalleled access to thousands of professionals across diverse industries, ensuring that product strategy teams can:
Our Simple, Effective Process:
By streamlining the research process, Maven empowers product teams to move faster, reduce risk, and gain a competitive edge in an ever-changing market.
At Maven, we make it easy for product strategy teams to connect with the right experts at the right time. Whether you’re navigating a new market, evaluating product ideas, or trying to understand customer feedback, our network of experts is available to support your needs.
If you want to see how expert interviews and access to technical expertise can accelerate your team’s product strategy, we’d love to connect. Reach out to us today, and let’s discuss how Maven can help your team make smarter, faster, and more impactful decisions.
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An open talent network is a powerful tool for businesses looking to optimize their workforce, reduce costs, and boost innovation.
In today’s rapidly evolving business landscape, companies are under constant pressure to innovate while managing costs efficiently. One effective strategy to achieve this balance is by leveraging an open talent network, which is an internal database that maps the expertise of current employees. By tapping into their own workforce’s knowledge and skills, businesses can unlock immense value, reducing reliance on external consultants and fostering a culture of innovation.
Companies spend significant amounts annually on external talent. For instance, the global contingent workforce management market was valued at $171.5 billion in 2021 and is projected to reach $465.2 billion by 2031, growing at a CAGR of 10.5%.
While external talent is sometimes necessary, many organizations overlook the rich reservoir of expertise within their own ranks. Implementing an internal expertise database offers several benefits:
An open talent network not only cuts costs but also fuels innovation. When employees collaborate across departments and projects, they bring fresh perspectives and insights that drive creative problem-solving. Companies with strong internal knowledge-sharing cultures are more likely to outperform their competitors in revenue growth. Benefits include:
Several enterprises have successfully harnessed their internal talent networks. For example:
To establish an effective open talent network, companies can:
As companies strive for agility and efficiency, open talent networks will become a cornerstone of modern workforce strategies. Organizations that harness the full potential of their internal talent will not only cut costs but also cultivate a culture of continuous learning, collaboration, and innovation. By adopting an open talent approach, businesses can future-proof their workforce, drive competitive advantage, and ensure they remain at the forefront of their industries. The question isn’t whether companies should leverage their internal expertise, it’s whether they can afford not to.
The post Unlock Workforce Potential with Open Talent Networks | Boost Efficiency & Innovation appeared first on Maven Research.