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Ms. Maureen Rousseau Indoe

 
IDology verified.
IDology verified.
Current Employer:
Maven Research Inc.
Title:
VP, Client Advisory & Operations
Location:
Portsmouth, New Hampshire, United States


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Knowledge Summary

This Maven is currently the Vice President of Client Advisory and Operations at Maven. She is actively involved with client initiatives across various industries and supports client needs through customized project management, approach diagnosis, and survey construction/evaluation, among other services.

In addition to her work at Maven, she is co-owner of New England Barricade, Sign & Safety, a manufacturer and distributor of signs and safety products for traffic and construction.

She previously worked as a project and change manager in the banking industry with experience at several of the leading international investment banks. She has worked on global M&A deals, including the RBS piece of the ABN Amro consortium, and has contributed to a multitude of internal migration projects at several different banks. Her work at the Royal Bank of Scotland included program-level organization and management of multiple interdependent global projects.

In addition to being involved in banking project management, this Maven is also a freelance writer and editor with experience in business journalism, advertising copywriting and web copy creation. She has a degree in English Literature and Language with significant emphasis on linguistics and creative writing. She has written and edited articles and copy for newspapers, advertising agencies, non-profit organizations and large corporate clients. Her creative work has also been featured in several international publications.

Experience

Current Employer:
Maven Research Inc.
Title:
VP, Head of Corporate Category
Dates:
Jan 2024 - Present
Current Employer:
New England Barricade, Sign & Safety
Title:
Co-Owner
Dates:
Jan 2021 - Present
Current Employer:
Maven Research Inc.
Title:
VP, Client Advisory & Operations
Dates:
Jan 2019 - Present
Past Experience:
Maven Research Inc.
Title:
Director of Client Advisory
Dates:
Jan 2017 - Jan 2019
Past Experience:
Maven Research Inc.
Title:
Senior Account Manager
Dates:
Oct 2013 - Dec 2016
Past Experience:
Maven Research Inc.
Title:
Account Manager
Dates:
Jul 2012 - Oct 2013
Past Experience:
Stax Inc.
Title:
Research Associate
Dates:
Apr 2012 - Jul 2012
Past Experience:
Between Jobs
Dates:
Nov 2011 - Apr 2012
Past Experience:
RBS Global Banking and Markets
Title:
Programme Officer, Change Management
Dates:
Sep 2010 - Nov 2011
Description:

• Worked directly with the senior programme manager of a global regulatory programme to coordinate delivery of over one dozen projects, accounting for a ₤45m global deliverable
• Strategized with programme and change managers on how to enhance the


Past Experience:
Hogan Lovells LLP
Title:
Business Development Assistant
Dates:
Jan 2010 - Aug 2010
Description:

• Wrote, edited and produced marketing communications including mailings, brochures and credentials for a leading global real estate law practice
• Managed website content for the London office as well as the global real estate industry sector


Past Experience:
Deutsche Bank AG (FWB:DBK)
Title:
Business Analyst, Change Management
Dates:
Aug 2009 - Dec 2009
Description:

• Liaised between middle office and information technology to improve internal trade documentation systems
• Designed future state processes and produce flow documentation based on current state information and requests for enhancement obtained from


Past Experience:
The Royal Bank of Scotland Group plc (NYSE:RBS)
Title:
Client Novation Team Lead and Credit Risk Analyst
Dates:
May 2008 - Aug 2009
Description:

•Responsible for ensuring the timely novation of hundreds of high net worth institutional clients during the consortium acquisition of ABN Amro by the Royal Bank of Scotland
•Lead member of client novation team responsible for managing client needs


Past Experience:
Duffy & Shanley, Inc.
Title:
Assistant Advertising Copywriter
Dates:
Sep 2007 - May 2008
Description:

• Collaborated with creative directors on print, television and radio advertising campaigns, including Cox Cable, Papa Gino's Pizzeria, Navigant Credit Union, Rhode Island Tourism Division and Gaga's Sherbetter
• Developed headlines and


Past Experience:
Shepherd Kaplan, LLC
Title:
Financial Operations and Client Service Intern
Dates:
May 2007 - Aug 2007
Description:

• Compiled quarterly analysis reports for each client, displaying portfolio summaries and account fluctuations
• Contributed to the development of content for marketing initiatives in direct collaboration with the managing partners and Chief


Past Experience:
UBS Financial Services Inc.
Title:
Financial Services Intern
Dates:
Dec 2006 - Jan 2007
Description:

• Reported to the branch manager to support ongoing client service deliverables
• Supported branch management team in the coordination of compiling client records and overall improvement of office processes


Past Experience:
Hartford Business Journal
Title:
Staff Writer
Dates:
May 2006 - Aug 2006
Description:

• Published original articles in the weekly, regional trade publication and compiled the sections that would appear in each issue
• Responsible for research, compilation, editing and production of the Book of Lists, an annual publication that ranks


Knowledge, Keywords & Publications

survey writing
questionnaire expertise
project management
account management
client relationship management
documentation and reporting
marketing
copywriting
web copy
creative writing
linguistics
professional writing
editing
proofreading
travel writing
reference data
data reconciliation
Wordpress
blog writing
Adobe
Microsoft Office Suite (Word, Excel, Powerpoint, Publisher)
Photoshop
Salesforce CRM

Education & Languages

St. Mary's University College

International Business

Westminster School

Secondary Studies

Providence College

Bachelor of Arts (BA)

English

Certifications & Licenses

Post Graduate Certificate of International Business Practice

Professional Survey Writer - Advanced

Professional Survey Writer - Basic