This Maven is the Chief Operating Officer at the world's premier knowledge marketplace that offers a technology enabled platform to manage micro-consulting engagements. He is directly responsible for the daily operations of its worldwide staff that serves clients across the United States and around the world. He has nearly fifteen years of operations and high technology management experience spanning industries from military to semiconductors. Previously, he worked for the US Navy, Applied Materials, Gerson Lehrman Group, and Academy Properties.
Palindrome Advisors is a 501(c)(3) nonprofit organization whose mission is to change how leaders give back. With over one hundred Founding Advisors and thirty nonprofit partners, Palindrome links the nonprofit world with executive level leaders that give back through a number of programs, including but not limited to: serving on the board of a nonprofit (the Palindrome Pledge), mentoring the next generation of entrepreneurs, engaging in volunteering programs and nonprofit-based salons, and dedicating time and resources to building tools specifically for nonprofit partners. Palindrome was founded in May 2010 and is headquartered in San Francisco, CA.
Engaged in real estate related activities including buyer/seller representation, investment, and financing (both residential & commercial); specializing in the San Francisco Bay area. California licensed real estate/mortgage broker Member National Association of Realtors, California Association of Realtors, San Diego Association of Realtors, San Francisco Association of Realtors
Senior Research Manager, Technology, Media & Telecommunications, Western United States. Reporting directly to the group Vice President. Developed, trained and orchestrated a team of researchers serving a broad portfolio of clients primarily in San Francisco, Los Angeles and Dallas including major hedge funds, venture capital funds, and private equity groups. 3 direct reports. Consistent leader in overall client usage (both individually and as a team) Senior Council Manager, Semiconductors, Hardware, and Telecommunications, Worldwide. Responsible for worldwide recruiting and relationship management of senior semiconductors and electronics experts including chief executives, directors, and vice presidents. 1 direct report. Doubled the size of relevant expert group in under a year.
Dielectric Systems and Modules Product Business Group Business Development Manager. Directly responsible for largest business group account (~$200 million/year revenue). Managed all product penetration, spec negotiation, engineering project prioritization, tool configuration, and long term product positioning strategy for all Chemical Vapor Deposition (CVD) products. Improved Plasma Enhanced CVD marketshare at newest 300mm fab by 24%. Total Product Support Regional Manager, Europe. Reporting to the Senior Director of the Product Support Group. Managed/trained group of specialized engineers responsible for installation and long term support of semiconductor manufacturing equipment at customer sites throughout Europe. Negotiated and controlled individual installation and warranty budgets of ~$200 thousand per tool. Responsible for customer satisfaction, escalation containment, non-conformance management, and system performance for CVD products. 5 direct reports. Improved customer satisfaction report card score at key strategic account from 63 to 85 in 1 quarter through aggressive customer visit schedule and robust communication. Total Product Support Engineer. Managed largest product group 300mm installation/ramp project in 2003 (~$45 million revenue). Controlled warranty budget through aggressive vendor management. Orchestrated communication between customer, account teams, engineering, marketing, and management while traveling internationally >70%. Recognized with team of the quarter award both Q2 and Q3 2003. Increased customer satisfaction of key 300mm line from 60 to 100% during tenure. Transistor and Capacitor Product Business Group Total Product Support Engineer. Installed and repaired Sub-Atmospheric CVD equipment tools at customer sites worldwide. Coordinated efforts of marketing, manufacturing, and engineering. Recognized as 300mm platform expert in half the standard training time.
Sixth Fleet forward deployed flag ship, Combat Information Center Officer. Directed primary computer/radar area on US/NATO command ship based in Italy. Administered training program for over 500 people with annual budget of ~$300 thousand. Supervised and trained 22 Operations Specialists. Awarded 2nd Navy Commendation Medal for superior performance of duties. Qualified Tactical Action Officer, in charge of weapons employment and ship's defense. Arleigh Burke class guided missile destroyer, Fire Control Officer. Responsible for operation and upkeep of Aegis Weapons System in preparation for and during Arabian Gulf deployment. Supervised 25 technicians. Qualified Officer of the Deck, Air Warfare Coordinator, and Engineering Officer of the Watch; responsible for the safe navigation of the ship, coordination of air defense assets, and overall operation of engineering plant. Arleigh Burke class guided missile destroyer, Maintenance Availability Coordinator. Coordinated $5 million, 90 day project. Handled all communications, job tracking, and schedule conflict resolution. Supervised 5 engineers. Awarded Navy Commendation Medal for superior performance of duties.
1993 - 1997
Bachelor of Science (BS)
Engineering (Product Design)
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When one of the world’s largest home improvement retailers needed a faster, smarter way to validate products across plumbing, electrical, carpentry, and more—they didn’t turn to traditional research. They built a custom expert network with Maven.
Earning with Maven is simple and fast. Many experts earn thousands each year just by sharing opportunities with people they know.
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In today’s competitive business environment, expert interviews are essential for staying ahead in new and existing markets. Simply relying on data isn’t enough. It takes actionable insights from people with real-world experience to shape a successful product strategy. At Maven, we specialize in connecting companies with the right experts who provide the technical expertise needed to make faster, more informed decisions.
The product development landscape is evolving rapidly. According to a 2023 McKinsey report, companies that integrate expert interviews into their decision-making processes experience a 30% faster time-to-market and a 20% improvement in product success rates. However, one of the biggest challenges for product teams is gathering accurate, timely insights that can be trusted. Traditional research methods often lack the depth or specificity needed to understand niche markets, unique customer behaviors, or technical requirements.
A study by Forrester Research further underscores this point, revealing that 72% of companies struggle to gather actionable insights quickly enough to influence their product development cycles. This lag in decision-making can lead to missed opportunities, increased costs, and lost market share.
That’s where expert networks like Maven come in, giving businesses access to a global pool of experts with first-hand knowledge. These experts offer critical, real-time technical expertise, helping teams bridge knowledge gaps and fine-tune their product strategy for better results.
A senior director of product strategy recently shared their experience using Maven’s expert network:
“Maven provided an easy option to get our research moving forward. We can’t believe how easy it was to get these results!”
This testimonial highlights the power of expert interviews in accelerating product strategy. By connecting with specialists who have deep technical expertise, teams can move beyond surface-level research. These interviews provide insights into market trends, customer needs, and technical challenges, allowing product teams to adjust their strategies with precision.
Expert interviews are particularly useful for:
For companies exploring new markets or launching innovative products, basic research won’t cut it. In many cases, you need highly specialized technical expertise to answer detailed questions about the market, customer behavior, or product development. According to Harvard Business Review, companies that leverage technical expertise in their product strategy see a 25% increase in market adoption rates compared to those relying solely on internal research.
Maven connects your team with the experts who have walked that path before – those with experience in specific industries, regions, or technologies. This allows you to go beyond theory and gain insights grounded in real-world experience.
Incorporating technical expertise into product strategy is critical for making informed, strategic decisions. By leveraging expert insights, companies can streamline development, reduce risks, and gain a competitive edge in their industries.
Consider the case of a medical device company looking to expand into a new region. They needed to understand regulatory hurdles, hospital procurement processes, and physician adoption rates. By leveraging Maven’s expert network, they conducted targeted expert interviews with healthcare professionals and regulatory specialists, gaining insights that helped them adjust their product strategy. As a result, they reduced market entry time by six months and increased adoption rates by 15% in the first year.
Similarly, a SaaS company developing AI-driven analytics tools used expert interviews to refine their product offering. By engaging data scientists and industry leaders, they identified key usability concerns and feature gaps, leading to a 40% improvement in user satisfaction post-launch.
A separate study from Deloitte indicates that companies leveraging real-time expert insights see a 35% increase in decision-making efficiency, allowing them to outpace competitors and adapt to market shifts faster.
Maven’s expert network offers unparalleled access to thousands of professionals across diverse industries, ensuring that product strategy teams can:
Our Simple, Effective Process:
By streamlining the research process, Maven empowers product teams to move faster, reduce risk, and gain a competitive edge in an ever-changing market.
At Maven, we make it easy for product strategy teams to connect with the right experts at the right time. Whether you’re navigating a new market, evaluating product ideas, or trying to understand customer feedback, our network of experts is available to support your needs.
If you want to see how expert interviews and access to technical expertise can accelerate your team’s product strategy, we’d love to connect. Reach out to us today, and let’s discuss how Maven can help your team make smarter, faster, and more impactful decisions.
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