Manage all external [public facing] dog and cat training classes. Develop curriculum and teach training classes. Manage team of staff Community Animal Trainers and independent contractor dog trainers. Develop class content and curriculum. Media and community outreach presentations and duties. Oversee the behavior helplines to answer community inquiries regarding behavioral concerns and problems with both owned and adopted pets (approximately 1600-1700/year). Communications with public over phone, email, zoom, and online or in-person training sessions. Develop written materials for behavior resource center. Develop training materials for staff and volunteers.

More than twenty-five years of hands-on pet & wildlife experience combined with professional training in wildlife, marine and general biology with focuses on wildlife management and animal behavior and communication has allowed me to launch this
entrepreneurial venture with a focus on feline, avian and exotic clients including rescued / rehabilitated wildlife.
This service aims to significantly improve the lives of animals with minor to severe behavioral problems, implement or strengthen training in a positively reinforced social bond building manner, and provide lasting solutions.
Evaluate behavior and thoughtfully create innovative, trainable (for handlers of varying skill levels), effective and efficient training protocols for behavioral modification of problem behavior.
Consultations include hands on work with the animals and a detailed education for the client including an explanation of the behaviors observed, the behavior modification recommended, training methods and protocol, etc. This information is verbally conferred as well as written up and given digitally to the client.

Achieved excellent success training out difficult or advanced behaviors (anxiety, fear, extreme barking, destruction, leash stress)
Expanded the dog training program significantly - tripled sales from previous year, two years running
Recognized for excellence and selected to beta test advanced level classes
Mentored 40 new dog trainers since 03/2013, all performing strongly with some of the highest sales in district. Most sought after mentor in district. Selected as one of four trainers in company to test and provide feedback on new mentoring program in 2014. Selected by district to attend Mentor University for rollout of new program in 2017.
Educating partners about dog training to increase awareness and sales, most cashier driven sales in company as of spring 2013
Increased word of mouth sales, high return of repeat customers for advanced level classes
AKC-CGC certified evaluator as of 08/2013
New curriculum development for seminars, workshops - self initiated.
Represented company in several TV spots Aug & Sep 2014

Detail oriented field observations of marine mammal behavior were collected in challenging environments - surface and underwater observations in field and in lab from historical video and acoustic recordings. Described by senior scientist on project as an extremely skilled, intuitive, and thorough observer.
Extensive handling of acoustic and video media and knowledge of scientific and popular software for analysis and editing these media.
Detailed analysis of these media including the identification of individuals, individual or group behaviors as well as behavioral sequences and patterns, vocalization attribution, classification, and identification. Analysis of vocal behavior over time and the potential relationship between social and vocal behavior.
Responsible for training and managing undergraduate interns.
Involved in community outreach and education projects with lab, all ages represented.
Published co-author on several scientific papers on marine mammal vocal behavior.

Educator II – narrate in park, lead guided tours (09/07 – 8/08)
Educator III – narrate over microphone regarding various animals in the exhibits. (05/07 – 09/07)
Lead private 1-7 hour long guided tours behind the scenes and around park.
Hundreds of hours logged observing and taking notes on animal behavior, with a focus on marine mammals.
Independent study of individual vocalizations at the seal lion exhibit. Over three months, I learned to identify nearly 1/4 of the nearly 50 sea lions by voice alone, and could differentiate aurally males from females and juveniles from adults.

This research group collects data through underwater video and acoustic recordings as well as surface observations. This data is then analyzed for use in acoustic, behavioral, social dynamic, and other studies.
Reviewed dolphin video – ID individuals, behavioral notations.
Learned visual ID of 18-20 dolphins
Memorized extensive ethogram to use for behavioral notes

A division of the Massachusetts Audubon Society. Trailside Museum is a wildlife sanctuary and rehabilitation center as well as a popular educational facility.
Worked in animal care with temporary and permanent residents, primarily small/medium mammals & raptors
Assisted in care and enrichment in the wildlife collection and preformed basic animal husbandry.
Prepared diets and meds, maintained clean work areas and enclosures, provided enrichment for long term residents.
Independent (staff approved) behavioral modifications work with difficult to handle and poorly socialized program animals. These projects were extremely successful
Education/outreach through animal presentations and special events
Organized and hosted benefit events to raise funds for museum.
These fundraising & support efforts, led to an official citation recognizing my work from the MA state senate.