This Maven has deep knowledge and experience in how technology drives innovation and creates new markets. He brings 10 years in Silicon Valley including two start ups with two exits to his investments and advisory roles. He manages a seed investment portfolio, sits on 2 venture backed company Boards and has incubated 5 companies through HighRidge Global. His operational expertise is distributed workforce (or home-based agent) models, call centers strategy and performance, telemarketing, television direct marketing and revenue enhancement marketing. His management expertise is creating revenue models for innovative Internet and telephony technology. Investors/Researchers should call him if they are interested in trends, strategies or due diligence in crowd sourcing, workforce marketplaces, distributed work or anything related to call center ops for Internet-based companies. Companies should call for the above as well as more specific company level strategies and advice.
Manage investment and advisory decisions of the firm. HighRidge Global invests and advises consumer internet, media technology and technology-enabled services markets.
Founded Keniks, an innovative online marketing company specializing in online customer acquisition for television advertisers Grew company to over $1million in revenue in first 12 months Sold to a private company in December 2010
Role with LiveOps has lead to being recognized as a thought leader in the distributed workforce market - In 2003, lead the merger of 2 companies - Callcast (technology company) and LiveOps.com (home agent company) to form LiveOps, Inc, the leading home agent call center company in the world with over 20,000 home-based agents - Over the 6 years at LiveOps, developed many of the business lines for the home-agents including financial services, insurance and third party marketing. - Part of responsibilities was the management of third party marketing division including full P&L with over $20MM in revenue. - In 2007, sold majority of equity in LiveOps to private investors but remains involved with advising the company
1996 - 1998
Master of Business Administration (MBA)
Finance
1988 - 1992
Bachelor of Science (BS)
Accounting
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