This maven has over 9 years of combined experience in business development, sales, project management, digital marketing, customer service, technical support, and admin. He is also a skilled researcher, editor and proofreader.
As a recent member of PMI and a budding project manager, he's trying to learn all the facets of project management. He has enrolled in several project management online courses and currently working on getting PMI-CAPM certified.
He is equally passionate in the areas of business development and digital marketing. Hubspot Inbound Marketing certified December 2014 (re-certified July 2016).
He has helped several organizations improved their processes and bottomline.
Generally responsible for project management but also handles sales support, email management, training management, website maintenance, reputation management, data management, business development, and other administrative tasks as assigned.
I have worked for more than 6 years (on and off) as freelance independent contractor at Freelancer.com (most of it), oDesk.com, and Elance.com, displaying flexibility in handling various tasks, such as: ✔ ebay listings and product uploading to different e-commerce sites ✔ analyzing data and preparing reports ✔ basic seo (article re-writing, spinning, and utilizing of some softwares) ✔ research and data entry ✔ general transcription ✔ basic video creation and presentation ✔ basic web admin assignment (fixing bad html codes, re-layouting web pages) ✔ project management
ALSOF Publishing is a creative agency specialising in content and design. As a business guardian, entrepreneur or marketer you carry huge risk on your shoulders. It’s up to you to make it happen and people are counting on you, and that's where you'll benefit from ALSOF Publishing content marketing. We can assist with campaigns, ideas, video, graphic designs, and more. If you're in our local area, we'd love to meet you and offer you the best rates for content marketing in Chatswood. As you venture into new frontiers we’ll partner with you in your journey to thinking like a publisher, and getting results you can be proud of. Please view our work and enjoy the latest articles from our industry publication, MBP Magazine. Responsibilities: ✔ Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.). ✔ Grow new leads, including marketing qualified leads, by converting site traffic through calls to action, landing pages, and lead generation content (including offers). ✔ Optimize our marketing automation and lead nurturing processes through email,content, and social channels. ✔ Establish closed loop analytics with sales to understand how our inbound marketing activity turns into customers, and continually refine our process to convert customers. ✔ Listen and engage in relevant social discussion about our company, competitors, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us.
Bennion Group started small in York, Pennsylvania in 1991. Bennion Group focuses on improving B2B sales, competitiveness, innovation, and market influence. Responsibilities: ✔ Research, identify, and call C-level and above decision-makers of B2B companies in the US and Brazil to set-up an appointment for or to invite them through a webinar presented by our managing director. ✔ Managed a team of 3 doing business development campaigns. ✔ Assisted administratively and has been consulted by company executives in decision-making.
We don't just make websites work. We make them work for YOU! Suite 900 Group, Inc. is an American-owned solutions provider that addresses the web needs and requirements of clients globally. We provide a broad range of services including responsive website design, web development, system programming, content creation and development, social media management, and strategic web marketing/SEO. We work together with recognized brands, software, services, and the latest technologies to provide complete web solutions. With our team-supported service suites, you will be able to reduce your company’s headcount, overhead, taxes, unemployment insurance, and other costs associated with hiring on-site personnel. Suite 900 Group, Inc. We function as a team, we deliver as one. Responsibilities: ✔ Establish new business opportunities through telemarketing, lead generation, networking, and referrals ✔ Develop relationships with new clients by responding to business leads, making customized presentations, and providing accurate and timely price quotations ✔ Collaborate with web developers as required for input or assistance in acquiring accounts ✔ Collaborate with company founder, and spearhead sales and marketing efforts ✔ Facilitate the complete sales cycle, payment collection, and customer service issues
Program Implementation (January 2014 - December 2014) ▬▬▬▬▬▬▬▬▬▬▬▬▬ ✔ Responsible for the planning, organizing, and management of program tasks and resources to bring about the successful completion of program goals and objectives. ✔ Oversees small to medium scale program implementation across Asia Pacific and North American sales regions. ✔ Assess/evaluate client needs for initial scope of project, determine project plan, and schedule agenda with curriculum for training. ✔ Ensure client satisfaction through follow-up, client responsiveness, and thorough communication. ✔ Liaise with project stakeholders on an ongoing basis. Business Development (January 2014 - May 2014) ▬▬▬▬▬▬▬▬▬▬▬▬▬ Help in attracting new businesses and investments in the Asia Pacific by: ✔ Mining leads and qualifying them for further sales negotiations. ✔ Undertakes and/or direct industry research and economic market analysis to determine economic development opportunities suited to the region. ✔ Negotiates and close deals within my current capacity. ✔ Work closely with Program Manager to ensure growth and expansion of the assigned program. Sales Administration (June 2013 - December 2014) ▬▬▬▬▬▬▬▬▬▬▬▬▬ ✔ Facilitates introduction and training of the Sales CRM, its functionalities and policies on how to use the system properly, to both existing and new members of the group. ✔ Optimizes the Sales CRM to compliment the policies and procedures in place, including but not limited to Reporting Schedules or Templates, CRM Modules, Email Templates, Automation, etc. ✔ Monitors the Sales CRM and makes sure the Sales Team is properly utilizing the CRM. ✔ Monitors the Contracts Folder abd makes sure that all contracts are saved in the server and in the CRM, as well as tracking copies of revisions made. ✔ Monitors the leads, potentials and manpower forecast and makes sure that related departments are up-to-date with current forecasts. ✔ Other admin tasks as required.
Initially worked as a customer specialist helping authors and non-authors meet their needs by assisting them on general requests, educating on the service and process requirements, and endorsing them to the respective departments for further assistance. Then for short time acted as QA analyst who is responsible for call recordings and evaluations of all customer support specialists under Xlibris imprint. Finally, I was deployed to the Australian-New Zealand market where I had been assisting authors in the submission of their book materials and concerns relating to the design and layout stage of the book publication.
I worked as desktop technical support for HP printer account. Job specifications include printer troubleshooting with customer service, and upsell via contextual offers.
For almost two years with the company, I had been assigned to different customer service and technical support accounts: Sprint Mobile where I handled customer service calls (billing inquiries and disputes, selling and assisting customers with call plans that suits their needs, and basic troubleshooting); Quickbooks Installation where I handled both customer service calls (such as account and product inquiries) and technical support wherein I walked the customer through the entire software installation, and upsell; and Qwest DSL wherein I helped the customers diagnose and troubleshoot modem and Internet connection problems, as well as selling speed upgrades to make sure they get the best service offer.
2005 - 2008
Bachelor of Science (BS)
Nursing
2003 - 2005
2000 - 2001
Computer Science
Creating a profile is quick, easy and free.
AI-generated summaries, automated survey platforms, and quantitative panels have made it easier than ever to collect physician data at scale. A screener can be built in minutes. A survey can go out to thousands of physicians overnight. An AI tool can synthesize the responses before anyone on the research team has finished their coffee. Speed and scale have never been more available.
But speed and scale were never the hard part. The hard part, now more than ever, is capturing something real: physician insight.
As quantitative instruments and AI-assisted research become the default, physicians are on the receiving end of more automated, templated, multiple-choice outreach than at any point before. And predictably, that volume is producing diminishing returns. Physicians are not short on opportunities to engage. They’re short on reasons to believe any single interaction will surface something meaningful. The organizations that recognize this, and that make room for real human interaction alongside their automated tools, have a genuine opportunity to differentiate.
Physicians are surrounded by touchpoints: rep visits, digital content, webinars, research portals, and a growing wave of AI-optimized survey outreach. The issue was never access. The issue is whether any of it earns attention, and a checkbox instrument, however efficiently distributed, rarely does.
Every interaction now competes for an increasingly limited amount of clinical bandwidth, and the variable that determines whether a physician engages isn’t how efficiently the outreach was built. It’s trust. The question isn’t how often physicians are reached. It’s whether the moments created for them deliver something worth their time, and that’s precisely where quantitative, automated approaches tend to fall short. A five-point Likert scale can tell you what a physician selected. It can’t tell you why, what nuance they were weighing, or what they’d have said if someone had simply asked a good follow-up question.
Physician burnout and shrinking bandwidth are the operating reality the research and advisory industry have to design around. Practicing medicine has gotten harder, workloads have intensified, and physicians are noticeably more selective about where they spend time. Generic outreach, especially the kind that’s obviously automated or templated, reads as exactly that: a failure to respect their expertise and their time.
None of this means physicians are checking out. It means they’re filtering harder than ever, and attention has to be earned. An AI-drafted survey that could have been sent to anyone is easy to filter out. A genuine, well-scoped conversation is much harder to ignore.
Here’s the opportunity hiding in plain sight: physicians largely still want to participate in research and advisory work. Many enjoy contributing to it, believe it genuinely helps organizations understand physician insights and needs, and want their perspective to inform real decisions. What they’re rejecting isn’t engagement, its extraction disguised as efficiency.
This is exactly where qualitative, human-led formats (one-on-one interviews, small advisory panels, in-person conversations) outperform automated quantitative tools, especially now. When a physician is reasoning through a nuanced clinical question in their own words, with someone who can ask a real follow-up, they’re not just generating a data point. They’re contributing judgment that took decades to build. That distinction is invisible to a multiple-choice form and is exactly what AI-generated synthesis struggles to reconstruct after the fact. You cannot automate your way to the kind of insight that comes from a physician thinking out loud in real time.
This isn’t an argument against quantitative research or AI tools altogether, they have real value for scale, benchmarking, and pattern detection across large populations. But as those tools become ubiquitous and physicians become more attuned to being “processed” by them, the relative value of genuine human interaction goes up, not down. The scarcer real conversation becomes, the more it stands out, and the more physicians notice and appreciate it.
One assumption worth challenging is the belief that shorter, faster, and more automated is better. In practice, many physicians are comfortable with longer, more substantive engagements (a 45-60-minute conversation, even) as long as the topic is relevant, the format respects their expertise, and the compensation reflects what’s being asked of them.
Brevity and automation have become a stand-in for respect. But that’s the wrong proxy. If the topic matters and the exchange feel fair, physicians will give more of their time and more of themselves to a real conversation than to a quick automated form. The better principle: design for value and let value – not the pressure to scale – determine the format.
If the goal is to capture real insight rather than just more data, a few principles stand out:
As AI and automated quantitative tools become the default way the industry reaches physicians, the organizations that stand out will be the ones still willing to have an actual conversation. Every touch point is a chance to either build trust with a physician or spend it down. In a landscape increasingly filled with automated outreach, real human interaction isn’t just a nicer experience for physicians. It’s becoming the only reliable way to capture insight that’s actually true.
This is the exact problem a vetted expert network is designed to solve. Rather than relying on broad panels and automated instruments to approximate what physicians think, a well-curated expert network connects you directly with the right specialist for a real conversation: a live interview, an advisory session, a genuine exchange of judgment rather than checkboxes.
Looking for qualified experts, matched thoughtfully? Hoping to engage through real human interaction designed to respect your time and expertise?
Reach out to us, we’d love to support you.
The post Physician Insight: Human Interviews vs. AI Surveys appeared first on Maven Research.
